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Contact CodesRush

Updated

The best way to reach us is email: contact@codesrush.com. One address covers everything, and every message is read by a person.

We do not offer phone support or a contact form. Including the details listed below for your type of message helps us act on it the first time.

Report a code that does not work

Tell us the game, the exact code as you entered it, and the error message the game showed, if any. We recheck reported codes and move dead ones to the Expired tab. Before writing, check the “Why isn’t my code working?” answer on the game’s codes page, since many codes are case-sensitive or need a minimum level.

Send us a new code

Share the code, the game, and where you saw it. A link to the official source (a Discord announcement, an X post, the game’s Trello board, or its Roblox page) is the most helpful. New codes are published once two independent sources confirm them, as explained in How we verify codes.

Ask for a correction

Send the page link and what is wrong, such as an incorrect reward, outdated redeem steps, or a broken link. A source for the correct information speeds things up.

Suggest a game

We cannot cover every game, but requests help us decide what to add next, especially for games that release codes regularly.

Developers and studios

If you make a game we cover, you can send us official codes, announce an expiry date, or point out an error. We are glad to hear from you, though coverage is never paid for.

Partnerships and business

For advertising, collaborations, or other business questions, email us with “Partnership” in the subject line and a short description of what you have in mind.

Privacy requests

To access, correct, or delete personal information, or to opt out of its sale or sharing, email us with “Privacy request” in the subject line. Your rights and how we verify requests are explained in our Privacy Policy. Parents or guardians who believe their child has sent us personal information can use the same subject line.

If you believe something on CodesRush infringes your copyright, follow the steps in our DMCA and Copyright Policy so your notice contains everything we need.

When to expect a reply

  • Dead code reports and new code tips: we aim to act on them within one day. We may not reply to every report individually, but the page will reflect the result.
  • Corrections: usually within one to two days.
  • General, developer, and business messages: typically within three to five business days.
  • Privacy and copyright requests: acknowledged within a few business days and completed within the time required by law.

CodesRush is a small operation, so response times can be longer during busy periods.

Before you write

  • Never send passwords, Roblox account details, or payment information. We will never ask for them, and nobody from CodesRush will message you asking for your account.
  • We cannot help with Roblox account issues, purchases, bans, or missing in-game items. Contact Roblox Support or the game’s developer for those.
  • If you are under 13, please ask a parent or guardian to email us for you.
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